Credit Hire Guide¶
Quick Guide (Credit Hire arbitration)¶
So what?
Resolve disputed credit hire claims on the papers with a binding award—fast, issue‑focused decisions on liability, quantum, or both.
Summary¶
| Item | Details |
|---|---|
| Scope | Credit hire disputes arising from motor accidents; typically up to £25,000. |
| Decision | Liability, Quantum, or Both (paper‑only). |
| Who | CHOs, insurers, and their solicitors seeking a swift, enforceable decision. |
| When | When settlement has stalled on liability and/or valuation (rate, period, need, mitigation). Not suitable where fraud is alleged. |
| Uploads | A focused Evidence Pack covering the disputed issues; clean, legible PDFs only. |
| Legal context | Arbitration under the Arbitration Act 1996 governed by the law of England & Wales. |
| Outcome | Final & binding award; enforceable as a judgment under s.66 AA 1996. |
Flow (high‑level)¶
- Claimant refers the case and uploads the Evidence Pack.
- The other party reviews and uploads its response on the platform; the arbitrator may ask clarification questions only.
- The arbitrator decides on the papers and posts the award on the platform.
Note
This process is designed to provide a swift, cost-effective resolution without the need for a full court hearing or new evidence submissions.