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OIC Guide

Quick Guide (OIC small‑claims arbitration)

Summary

Resolve OIC‑scope RTA injury disputes on the papers with a binding award—faster than court and minimal admin.

Summary

Item Details
Scope OIC RTA PI where injury ≤ £5,000 and total claim ≤ £10,000. For complex credit‑hire valuation, use the Credit Hire protocol.
Decision Liability, Quantum, or Both (paper‑only).
Who OIC claims handlers and solicitors who need a fast, enforceable decision when settlement stalls.
When After offers have been exchanged and the claim remains in dispute; not suitable where fraud/fundamental dishonesty is alleged.
Uploads Court pack and documents already served in the OIC process; clean, legible PDFs only.
Legal context Arbitration under the Arbitration Act 1996 governed by the law of England & Wales.
Outcome Final & binding award; enforceable as a judgment under s.66 AA 1996.

Flow (high‑level)

  1. Refer the case and upload the claimant pack.
  2. The other party uploads its response/evidence; the arbitrator may ask clarification questions only.
  3. The arbitrator decides on the papers and posts the award on the platform.

Tip

For detailed timelines, fees, and cost consequences, email support@nuvalaw.com.